Legal notice,


Legal information

The website "" is a publication of Action Education Switzerland, Rue de Vermont 9A, 1202 Geneva.

Director of the publication: Charles-Emmanuel Ballanger

Legal representative of the Swiss association: Yves Tapiero


Head office: Tour Carpe Diem - 31 Pl des Corolles - 92400 Courbevoie, France

Website :

Website created by : Nexize // Digital for humans121 Rue d'Aguesseau, 92100 Boulogne-Billancourt



All the content of the website (graphics, images, texts, logos, icons...) as well as their layout are the exclusive property of Action Education, with the exception of visuals or logos belonging to other partner companies or authors/photographers. Any reproduction, distribution, modification, retransmission or publication of these different elements is strictly forbidden without our express written consent. For any request for authorisation or information, please send us an e-mail to [email protected].


Personal Information, Donation Form and other Forms

1. Introduction

Action Education Switzerland (hereinafter Action Education) attaches the greatest importance to the confidentiality of information and respect for the rights of individuals and undertakes to limit the collection and processing of personal data to that which is strictly necessary and in compliance with the law (data minimisation).

This statement explains how we use your Data and how you can exercise your rights to your Data.

1.2 Specific rules

All of your personal information that we hold when you make a donation on our website is securely transmitted to our partner PayZen by Lyra Networks via SSL encryption on their secure servers.

In order for you to be able to donate in complete confidence, all the bank details you enter on the pages of our partner PayZen are secured thanks to the SSL (Secure Socket Layer) encryption protocol and are PCI DSS certified, which guarantees a highly secure and reliable solution. Action Education is committed to respecting the confidentiality of your donation and to being transparent in its financial management.

2. Processing of personal data

2.1. The Data

Action Education uses data to communicate with its audiences and thus facilitate fundraising for the association at the lowest possible cost.

Your Data is collected through paper or digital forms. Some Data are mandatory to communicate (contact details), other Data are optional. The optional Data are collected to know you better and to be able to send you personalised offers adapted to your expectations.

2.2. Treatments

Action Education uses your data in order to carry out its missions, to ensure the follow-up of exchanges with you, to inform you about its actions and events, to provide you with information and management documents (tax receipts in particular).

Action Education uses your data to reinforce the effectiveness of its actions and to develop a personalised relationship with you in relation to its missions. Because weAction Education wishes to send you the communications you expect in the best conditions.

2.3. Profiling

We use "profiling" techniques in order to offer you services in line with your supposed expectations. You can object to the use of these techniques by sending your request to the Donor Relations Department.

2.4. Legal basis for processing

Action Education carries out processing operations whose purpose is the collection of funds at lower cost. This is the implementation of the legitimate interest ofAction Education.

2.5. Other purposes

We undertake to keep you informed of the evolution of the processing that we carry out. Thus, if the purpose of our processing of your Data should change, we undertake to keep you informed.

2.6. Recipients 

The Data you provide to us is used by our internal Management, Marketing, Communications and Donor Relations departments. We also share your Data with the Association's Contractors who work on our behalf.

The data you give us may also be shared with partners in the commercial sector, the press, and other sectors where there is an advantage in developing our collection at the lowest cost.

When your data is communicated to third parties, in accordance with the legislation, you can at any time object to the sharing of your information and exercise your rights over your data by sending your request to the "Donor Relations" department or by using the address [email protected].

2.7. Transfers outside Switzerland

Action Education may transfer your Data outside Switzerland. We take care to give preference to countries qualified as "adequate" recipients by the CNIL.

Thus the main database is hosted in Switzerland.

However, some recipient countries do not meet this requirement. This is the case for the 17 countries in which the association operates.

In this case, in order to guarantee the security of your Data and to meet the legal obligation, appropriate guarantees will be signed between our association and the organisation likely to process your Data. If you wish to know what these guarantees are and to have access to them, please send your request to the Donor Relations Department.

The data we transfer is limited to your personal, postal, telephone or electronic details. This data is necessary for the subcontracted services.

Your Data is kept on our information processing systems for a period of time consistent with our purpose of raising funds at the lowest management cost. At the end of the retention period or if you request it before, your Data is permanently destroyed.

2.8. Shelf life

Your Data is kept on our information processing systems for a period of time consistent with our purpose of raising funds at the lowest management cost. At the end of the retention period or if you request it before, your Data is permanently destroyed.

3. Your rights and the exercise of rights

3.1 Introduction

You entrust us with your Data and we thank you for your trust. However, you have fundamental rights with regard to this Data, in particular, the right to request access to the Data processed, the rectification or erasure of the Data, or a limitation of the processing with regard to the person concerned, or the right to object to the processing and the right to Data portability.

Where you give consent to the processing of your Data, you may withdraw that consent at any time without affecting the lawfulness of the processing based on the consent given prior to the withdrawal.

You have the right to lodge a complaint with the supervisory authority.

We detail each of your rights below and how to exercise your rights.

3.2 Exercise of Rights

To exercise your rights, you can write to us at Donor Relationsor send an e-mail to [email protected].

We will do everything necessary to satisfy you within 30 days.

If we are unable to identify you in our files from the information you have provided, we will inform you and you will be asked for additional information.

Where you submit your application electronically, the information will be provided in a commonly used electronic format, unless you request otherwise.

We systematically archive all traces of your requests and all the answers we provide. These elements will be kept as proof.

3.3. Right of access

You have the right to obtain confirmation as to whether or not your Data is being processed by our services.

In particular, you have the right to know:

  1. The purpose(s) of their processing ;
  2. The categories of Data concerned by the processing ;
  3. The recipients or categories of recipients to whom the Data have been or will be disclosed, in particular recipients who are established in third countries or international organisations;
  4. Where possible, the intended period of retention of your Data or, where this is not possible, the criteria used to determine this period;
  5. The existence of the right to ask us to rectify or erase your Data, or to restrict its processing, or the right to object to such processing;
  6. The right to lodge a complaint with a supervisory authority;
  7. Where personal data has not been collected directly from you, we will inform you of its source;
  8. The existence of automated decision-making, including profiling;
  9. Where your Data is transferred to a third country or to an international organisation, you have the right to be informed of the appropriate safeguards with respect to that transfer;
  10. You may obtain a copy of your Data being processed and we may charge a reasonable fee based on administrative costs for any additional copies requested.

Where you submit your application electronically, the information will be provided in a commonly used electronic format, unless you request otherwise.

This right to obtain a copy of your Data must not prejudice the rights and freedoms of others. To this end, we will ask you to provide us with proof of your identity.

3.4. Right of rectification

You have the right to obtain, as soon as possible, the rectification of any Data that may be inaccurate. In view of the purposes of the processing, you have the right to have incomplete Data completed, including by providing an additional declaration.

3.5. Right to erasure ("right to be forgotten")

This right translates into the right to have your Data erased as soon as possible. We are obliged to erase your Data when one of the following reasons applies:

  1. Your Data is no longer necessary for the purposes for which it was collected or otherwise processed;
  2. You withdraw the consent on which the processing is based and there is no other legal basis for the processing;
  3. If you object to the processing and there are no compelling legitimate grounds for the processing, or if you object to the processing for the purpose of canvassing, you may exercise this right at any time, including profiling insofar as it is related to such canvassing;
  4. Your Data has been unlawfully processed,
  5. Your Data must be deleted to comply with a legal obligation under EU law or the law of the Member State to which we are subject,
  6. Your Data has been collected as part of a service offer from an organisation providing information to children. Such processing of Data relating to a child is lawful where the child is aged 16 or over. Where the child is under the age of 16, such processing is lawful only if, and to the extent that, consent is given or authorised by the holder of parental responsibility for the child;
  7. If we have made public Data that we are required to erase, taking into account available technology and the costs of implementation, we will take reasonable steps, including technical steps, to inform other data controllers who process your Data that you have requested its erasure, through any links to or copies or reproductions of that Data.
  8. However, this right does not apply to the extent that the processing is necessary:
    (a) The exercise of the right to freedom of expression and information,
    (b) to comply with a legal obligation requiring the processing under Union law or the law of the Member State to which we are subject, or to carry out a task carried out in the public interest or in the exercise of official authority,
    c) For archival purposes in the public interest, for scientific or historical research or for statistical purposes,
    (d) the establishment, exercise or defence of legal claims.

3.6. Right to restrict processing

You have the right to obtain a restriction on the processing of your Data, in particular where:

  1. You dispute the accuracy of your Data (for a period of time that will allow us to verify the accuracy of your Data);
  2. The processing is unlawful and you request the deletion of the data unless it is part of another lawful processing operation by requiring the restriction of its use;
  3. We no longer need your Data for the purposes of processing, but it is still necessary for the establishment, exercise or defence of legal claims;
  4. You object to the processing on the basis of your right to object, during the verification as to whether the legitimate grounds for processing prevail.

Where processing is restricted, the Data may, with the exception of retention, only be processed with your consent. With respect to our donors located in the European Union, the following limitations also apply: for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or on important grounds of public interest of the Union or of a Member State.

A data subject who has obtained a restriction on the processing of his or her Data shall be informed before the restriction on processing is lifted.

3.7. Notification obligation

We will notify each recipient to whom your Data has been disclosed of any rectification or erasure of Data or any restriction on processing unless such disclosure proves impossible or would require disproportionate effort. We will provide you with information about these recipients if you request it.

3.8. Right to Data portability

You have the right to have the Data you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer that Data to another data controller without us interfering, where:

  1. The processing is based on consent or contract and ;
  2. The treatment is carried out using automated processes.

When you exercise your right to data portability, you have the right to have your personal data transferred directly from one controller to another, where technically possible.

The exercise of the right to portability shall be without prejudice to the right to erasure. This right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

This right does not affect the rights and freedoms of third parties.

3.9. Right to object

You have the right to object:

  1. At any time, for reasons relating to your particular situation, processing of your Data, including profiling ;
  2. We will then no longer process your Data unless there are compelling legitimate grounds for the processing which override your interests and rights and freedoms, or for the establishment, exercise or defence of legal claims;
  3. Where your Data is processed for the purpose of canvassing, you have the right to object at any time to the processing of your Data for the purpose of canvassing, including profiling insofar as it relates to such canvassing;
  4. If you object to the processing for marketing purposes, your Data will no longer be processed for these purposes.

We will present and remind you of this right of objection in a clear manner, separate from any other information, at the latest at the time of the first communication.

In the context of the use of information society services, you can exercise your right to object by means of automated processes using technical specifications.

Where Data is processed for scientific or historical research or statistical purposes, you have the right to object, on grounds relating to your particular situation, to the processing of your Data, unless the processing is necessary for the performance of a task carried out in the public interest.

3.10. Automated individual decision making, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which would produce legal effects or significantly affect you

This right does not apply if the decision :

  1. Is necessary for the conclusion or performance of a contract between the data subject and a controller ;
  2. Is permitted under Swiss law to which we would be subject and which also provides for appropriate measures to safeguard rights and freedoms and legitimate interests or ;
  3. Is based on your explicit consent.

Action Education implements appropriate measures to safeguard your rights and freedoms and your legitimate interests, at least the right to obtain human intervention from us, to express your point of view and to contest the decision.

Such decisions may not be based on the special categories of data unless appropriate measures to safeguard rights and freedoms and legitimate interests are put in place.

3.11. Claim

You have the right to lodge a complaint with a supervisory authority.

3.12. Source of data

Where we process Data about you that you have not provided to us directly and therefore from another non-public source, we will, upon your request, inform you of the source from which your Data has been made available to us.

4. About Action Education's cookies 

4.1 Introduction

This "COOKIES" section allows you to learn more about the origin and use of the navigation information processed during your consultation of our site and about your rights. This section is therefore important for you, who wish to have a positive and confident experience of our Services, and for Us, who wish to answer your questions about your visit to our site accurately and completely and to take account of your wishes.

Thus, when you visit our site, information relating to the browsing of your terminal (computer, tablet, smartphone, etc.) on our site may be recorded in the "Cookies" files of your browser and consequently on your connection terminal.

In addition, we may purchase advertising space directly or through our service providers (communication agencies, advertising agencies) in order to promote our activities and offers on third-party sites/applications, by means of advertising content (text, graphics, animations, videos, etc.) disseminated by these sites/applications.

Only the sender of a cookie can read or modify the information contained in it.

We use various cookies on the site to improve the interactivity of the site with your expectations and our services.

4.2. What is a "cookie"?

A "cookie" is a file of limited size, usually consisting of letters and numbers, which is placed on our terminal.

There are several categories of cookies and there are 3 main types:

  1. Internal cookies necessary for the site to function 

These cookies allow the site to function optimally, e.g. saving your choices, remembering your preferences, etc. You can prevent the deposit of these cookies or delete them by using your browser settings, however your user experience may be degraded.

2. Cookies for audience measurement 

In order to adapt the site to visitors' demands, Action Education measures the number of visits, the number of pages viewed as well as the activity of visitors on the site and the frequency of their return. We use this information to establish statistics in order to adapt the site to the expectations of visitors. 

3. Third-party cookies to improve the interactivity of the site 

The website ofAction Education may rely on certain services offered by third-party sites. These include sharing buttons (Twitter, Facebook, etc.).

These features use third-party cookies that will be deposited directly by the third-party sites on your terminal.

4.3. The cookie banner

On your first visit to the website, a banner informs you of the use of the cookie technique. This banner invites you to express your choices by configuring your browser to limit cookies or by continuing your navigation to accept them. You can change your settings at any time to accept or reject cookies. Continuing to browse without changing your browser settings means that you accept the cookie.

4.4. How long cookies are kept

The retention period of a cookie deposited on your browser is 13 months from the date of its deposit. At the end of the 13 months, the cookie is deleted and the cookie banner will be presented to you again for a new acceptance or refusal of the cookies. You will accept again by continuing your navigation or refuse the cookie by setting your browser parameters.

4.5. How do we use cookies?

  1. The cookies issued by Action Education on theAction Education

When you log on to our site, subject to your browser preferences and settings, we may place "technical" cookies on your terminal in order to recognise your terminal's browser for the duration of the cookie's validity.

These cookies will allow us to :

  1. To establish statistics and volumes of frequentation and use of the various elements composing our site (sections and contents visited, path) in order to improve it;
  2. To adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site;
  3. To store information relating to a form you have filled in on our site (registration or access to your account) or to products, services or information you have chosen on our site (service and basket);
  4. To allow you to access reserved and personal areas of our site, such as your account, thanks to identifiers;
  5. Implementing security measures, for example when you are asked to log in again to a content or service after a certain period of time.


The cookies issued by third parties on theAction Education

We make areas of our site available to third parties who may post content that may contain third-party cookies.

These cookies will allow the third party that deposits them and during the validity period of these cookies to :

  1. Count the number of times their content is displayed on our advertising spaces;
  2. Identify the advertisements displayed, the number of users who clicked on each advertisement, enabling them to calculate the amounts due as a result and to establish statistics;
  3. To recognise the terminal during subsequent navigation on any other site or service on which these advertisers or third parties also issue cookies and, if necessary, to adapt these third-party sites and services or the advertisements they display.

The issuance and use of cookies by these third parties is subject to the privacy policies of those third parties.

 1. Cookies fromAction Education deposited on third party sites

When you access a site/application containingAction EducationIf you choose to access this website, this content will contain a cookie which may or may not be stored on your computer for the duration of the cookie's validity, depending on your browser's settings.

These cookies will allow us to:

  1. To monitor the number of views and activations of advertising content that we display on third party sites/applications;
  2. Identify the content and sites involved and the number of visitors who clicked on each content;
  3. Calculate the amounts due to the broadcasters (advertising agency, advertising sales house, broadcasting site/media) and draw up statistics;
  4. To adapt the presentation of the site to which one of our advertising contents leads (for example to the language used, display resolution, operating system used, etc.);
  5. To track your subsequent browsing of websites/applications or other advertising content for which we operate cookies.

4.6. Managing your cookies

  1. Your choices regarding cookies

You can manage your cookies from your browser options. The cookie settings will affect your browsing experience. You can change your choices at any time.

 2. The Cookie Agreement

Acceptance of cookies is expressed by setting the terminal's browser software. The settings can be changed at any time. If you have accepted the recording of cookies in your Terminal, the cookies integrated into the pages and content that you have consulted may be stored temporarily in a dedicated space in your Terminal. They will only be readable by their sender.

3. Refusal of Cookies

If you refuse to accept the cookies we issue, or delete the ones we have stored, some of the site's features may be disabled. You can change your settings at any time.

If you refuse to accept cookies, it will no longer be possible to track your browsing and adapt the content presented to your interests. The advertisements you receive will not be personalised to your expectations.


4.7. How to set up your browser

  1. Introduction

The acceptance or refusal of cookies can be set from the browser.

Each browser has its own specificities.

Thus for :

Chrome :

  • Click on the icon in the top right-hand menu bar and select "Settings",
  • Show advanced settings,
  • On the 'Privacy' tab, choose 'Content settings',
  • To delete your cookies, click on the Delete button.


Firefox :

  • Click on the "Menu" icon in the menu bar,
  • Click on the 'Tools' tab on the right hand side of the menu bar and go to 'Options',
  • Go to the "Privacy" tab,
  • Then the History sub-heading at Retention Rules. Click on the icon and choose à Use custom settings for history à Choose your option.


Internet Explorer :

  • Click on the "Tools" menu icon in the menu bar and open the "Cookie Management" interface,
  • Go to the "Privacy" tab and position the cursor,
  • To remove this information, click on the "Security" option,
  • Under the heading 'Tracking' choose 'Keep data from favourite websites' or 'Cookies and website data' and make your choice.


  1. Third-party cookies

Third-party cookies are not usually necessary to take advantage of the resources available on the Internet, so you can limit your traces by setting your browser.

In Chrome :

  • Menu > Settings > Show advanced settings (located at the bottom of the page),
  • Then click on the "Content settings" button, check the "Block cookies and data from third party sites" box and click on "OK" to confirm your choice.


In Firefox :

  • Menu > Options > Tab " Privacy ",
  • Set up the menu " Conservation rules " on " Use custom settings for history ",
  • Finally, uncheck the box " Accept third party cookies",


In Internet Explorer :

  • Menu > Internet Options > "Internet" tabPrivacy"and the button Advanced to bring up the " Advanced Privacy Settings",
  • Then check the box " Override automatic cookie handling "and then select " Refuse " in the column " Third party cookies ".


  1. Preventing trackers from being installed

There are many browser extensions that allow you to block the various trackers.

Some examples:


  1. Blocking social networks

If you do not wish to share the site you are visiting, you can block social network buttons such as Facebook, Twitter, using a free software extension: Privacy badger

4.8. If you share your device with other people

The contents addressed using the cookie technique refer to the terminal and not to the person for whom the cookie was issued. Therefore, these contents are not different from one user to another on the same terminal.

  1. E-mailing

Please note that you will receive emails fromAction EducationUnless you object, we will not send you any further information. In order to respect your right to object, we will keep the email address to which you object in order to eliminate it from all our mailings. In this case, the retention period is 3 years, after which your address will be permanently deleted.

Action Education does not accept any responsibility for the correct reception of messages sent to you.

We draw your attention to the risks associated with e-mail. It is your responsibility to always check the reliability of the sender of any message sent to you.



  1. "Profiling" means any form of automated processing of personal data which involves the use of such data to assess certain personal aspects.